FAQs
DO YOU OFFER VEGAN BEIGNETS? Yes! We offer Vegan Beignets in all of our Signature Flavors (Regular, Cinnamon, Chocolate, and Lemon).
ARE THE BEIGNETS GLUTEN FREE? No, we are working on a gluten-free recipe but is not available at this time.
DO THEY CONTAIN MILK? YES, they contain a small amount of milk powder.
DO THE BEIGNETS CONTAIN NUTS? No
DOES YOUR COOKING OIL CONTAIN NUTS? No
WHAT ARE THEY COOKED IN? That’s a secret but if you must know due to allergies or health concerns, please contact us.
ARE THERE OTHER VEGAN OPTIONS? Yes! Vegan Café Au Lait (Oat Milk) as well as Vegan Hot Cocoa (Oat Milk).
WHAT’S THE DIFFERENCE IN YOUR SIGNATURE VS PREMIUM COCOA? Our signature cocoa is our base blend of cocoa. Our premium is our base blend with added white chocolate. “Premium White Mocha Cocoa”
WHAT ARE YOUR DAYS of OPERATION?
Our Happi Pappi® Beignet Truck is available 7 days a week throughout most months of the year.
WHAT ARE YOUR PRICES?
Our prices will vary depending on the event or venue. Send us a message via the comments page and a price menu can be sent.
WHAT TYPE OF EVENTS DO YOU SERVE?
We enjoy bringing the our Happi Pappi® Beignets to all sorts of special events. Concerts & other Music Events, Weddings, Company Meetings, Sporting Events, Birthday/Anniversary Parties, and Church gatherings – any event where people are hungry and looking for a delicious sweet treat.
IS THERE A MINIMUM FOR A FOOD TRUCK EVENT?
Yes, our food/bev minimum for all events starts at $1,000 and can go up from there depending the number of anticipated guests. (80% of confirmed guests). For Hosted events, additional service charges, sales tax, & travel fee may apply.
WHAT IS THE DIFFERENCE BETWEEN YOUR PUBLIC AND PRIVATE EVENTS?
At our Public events, the public has complete access to our food truck to make purchases, and there is No Minimum Guarantee Required.
At our Private events, the public does not have access to our food truck to make purchases, so there is a Minimum Guarantee Required.
IS THERE A TRAVEL FEE? Additional fee may apply for travel outside of our 50 mile radius.
HOW MUCH IS YOUR SERVICE CHARGE? AND SHOULD I PAY A GRATUITY?
Our service charges are typically 10% for catered events. Gratuity is an additional 10%, but more can be added at client’s discretion.
DO I NEED TO PROVIDE A PERMIT FOR HAPPI PAPPI® TO CATER MY EVENT?
Some cities and counties in the North Alabama area may require a permit for food trucks. Fees typically range from $50-$200. Generally permits are not required for events held on residential property. If your event is taking place in a city that requires a permit and we do not already have one on file, the cost of the permit may be included as part of the event fee. Please check your city or county for its requirements.
DOES HAPPI PAPPI® PROVIDE CONDIMENTS, UTENSILS, TRASH CANS, AND NAPKINS? Yes, we will bring all necessary items to serve and dispose.
WHEN IS THE TOTAL DUE?
A down-payment equal to 50% of the estimated cost is due at the time of contract signing to hold the date. The balance will be due at the conclusion of the event.
HOW FAR IN ADVANCE SHOULD I BOOK MY EVENT?
We cannot always guarantee open time slots, so the sooner you book the quicker you can secure the date. In most cases we need to book at least two (2) weeks in advance to properly schedule staff for the event. Please fill out our Request Form so we can save a spot for you and contact you to discuss.
I FILLED OUT A REQUEST FORM. DOES THAT MEAN MY EVENT IS BOOKED?
No, it is just a request. Once we receive your request, we will do our best to hold the date while we contact you to discuss details. Once we have agreed to terms, we will send you a contract. Your event will be officially booked once the contract is signed and the down-payment has been received. Our events are generally booked on a first come, first served basis.
WHAT IS YOUR CANCELLATION POLICY? IS MY DEPOSIT REFUNDABLE?
Happi Pappi® requires a 50% deposit to secure any event. If you decide to cancel your event (for a reason other than bad weather):
- 30 or more days prior to the event date, the full deposit will be refunded
- 7-30 days prior to event, ½ of the deposit will be refunded
- 6 days or less prior to event, the full deposit will be retained by Happi Pappi®.
Raincheck policy: If your event cannot be held due to weather or other acts of God, Happi Pappi® will work with you to reschedule the event to a different available date as close to the original date as possible.
WHAT ABOUT PARKING?
Client must verify in advance that we are allowed to park at the event location site. If we arrive at the event site and, for any reason, Happi Pappi® is unable to park at the event, all monies for the event, in full, will be retained by Happi Pappi®. Also, the Happi Pappi® truck cannot drive up hills with a 15% grade or higher.
Necessary Truck Clearance (approx.): length: 24 feet; height: 15 feet; width: 10 feet; weight: 15k+
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We Accept Cash · Visa · American Express · Mastercard · Discover · Credit Cards · Apple Pay · Google Pay